> For the complete documentation index, see [llms.txt](https://docs.pentaho.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pentaho.com/install/10.2-install/pentaho-installation-overview-cp/archive-installation/archive-installation-process/prepare-your-windows-environment-for-an-archive-install/download-and-unpack-installation-files/step-1-download-files-reuse.md).

# Step 1: Download files

To install the Pentaho system and optional plugins, you must first download the compressed files that contain the software.

Complete the following steps to download compressed installation and plugin files from the [Support Portal](https://support.pentaho.com/hc/en-us).

1. On the [Support Portal](https://support.pentaho.com/hc/en-us) home page, sign in using the Pentaho support username and password provided in your Pentaho Welcome Packet.
2. In the Pentaho card, click **Download**.

   The Downloads page opens.
3. In the **10.x** list, click **Pentaho 10.2 GA Release**.
4. Scroll to the bottom of the Pentaho 10.2 GA Release page.
5. In the file component section, navigate to the `Pentaho Server/Archive Build (Suggested Installation Method)` folder.
6. Download the files for the following Pentaho components.

   The following table lists the files to download for the Pentaho Server and optional Pentaho plugins.

   | Component                               | File                                            |
   | --------------------------------------- | ----------------------------------------------- |
   | Pentaho Server Installation File        | `pentaho-server-ee-10.2.0.0-<build number>.zip` |
   | (Optional) Dashboard Designer Plugin    | `pdd-plugin-ee-10.2.0.0-<build number>.zip`     |
   | (Optional) Interactive Reporting Plugin | `pir-plugin-ee-10.2.0.0-<build number>.zip`     |
   | (Optional) Pentaho Analyzer Plugin      | `paz-plugin-ee-10.2.0.0-<build number>.zip`     |
7. In the file component section, navigate back to the `10.2.0.0-GA` folder.
8. Click the `Operations Mart` folder.
9. Download the `pentaho-operations-mart-10.2.0.0-<build number>.zip` file.


---

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