# Cannot access cluster with Kerberos enabled

If a step or entry cannot access a Kerberos authenticated cluster, review the steps in **Set up Kerberos for Pentaho** in the **Administer Pentaho Data Integration and Analytics** document.

If this issue persists, verify that the username, password, UID, and GID for each impersonated or spoofed user is the same on each node. When a user is deleted and recreated, it may then have different UIDs and GIDs causing this issue.


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