> For the complete documentation index, see [llms.txt](https://docs.pentaho.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pentaho.com/pdia-data-integration/9.3-data-integration/data-integration-issues/snowflake-timeout-errors-general-issues-in-troubleshooting.md).

# Snowflake timeout errors

When you are pooling the Pentaho database connection, you may see errors. Snowflake JDBC connections use a default timeout of four hours which contributes to these errors because the same connection can be reused for more than four hours. See the [Snowflake documentation](https://docs.snowflake.net/manuals/index.html) for further details.

To resolve this issue, do one of the following actions:


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