Download the Pentaho upgrade file

The upgrade process includes using the update file for your platform and the installer hash files, which you must download from the Support Portal before running the upgrade installer.

Perform the following steps to download the update file and installer hash files.

1. On the Support Portal home page, sign in using the Pentaho support username and password provided in your Pentaho Welcome Packet.

2. In the Pentaho card, click Download.

   The Downloads page opens.

3. Click See all <number> articles to see the full list of 10.x downloads.

   The 10.x page opens.

4. Click Pentaho 10.2 GA Release.

   The Pentaho 10.2 GA Release page opens.

5. At the bottom of the page, in the file component section, navigate to the Utilities and Tools/Pentaho Server Upgrade Installer folder.

6. Depending on your platform, download one of the following files:

   • Linux

     pentaho-update-10.2<.x.y-build number>.bin

   • Windows

     pentaho-update-10.2<.x.y-build number>.exe

   Where x, y, and build number indicate the version to which you are upgrading.

7. From the Pentaho 10.2 GA Release page, navigate back to the 10.x page.

8. Click the Installer Hash Files link.

   Note: The installer hash files are required for installing 9.3.0.3, 9.4.0.1, and later.

   The Installer Hash Files Support page opens.

9. In the file component section, download the installer-hash-files-<release number>-<build number>.zip file, but do not extract it. Later, during the upgrade process, you are prompted for the location of this file.

   Note: The release number for the installer-hash-files-<release number>-<build number>.zip file does not relate to the release number for the version of Pentaho that you are upgrading. Always use the latest version of the installer-hash-files-<release number>-<build number>.zip file that is posted on the Support Portal to upgrade Pentaho.

10. (Optional) If needed, move the downloaded files to a temporary location on your workstation.

You are now prepared to begin your upgrade to Pentaho 10.2.