Driver and configuration issues

Symptoms	Common Causes	Common Resolutions
Could not find cluster configuration file config.properties for the cluster in expected metastore locations or a legacy shim configuration.	An incorrect cluster name was entered. The named cluster configuration is missing addresses, port numbers, or security settings (if applicable). The driver version setup is incorrect. The Big Data plugin configuration is not valid for legacy mode. The named cluster is missing cluster configuration files.	Verify the cluster name is correct. Verify cluster configuration is complete with addresses, port numbers, and security settings (if applicable). Verify that the driver version setup is correct. If failing in legacy mode, update your transformations and jobs to use a named cluster definition. Verify cluster configuration (*-site.xml) files are in the correct location. Refer to Set up Pentaho to connect to a Hadoop cluster.
Could not find service for interface associated with named cluster.	An incorrect cluster name was entered. The cluster driver is not installed. After updating to Pentaho 9.0, your old shims cannot be used. If using a cluster driver, you may need to install a newer version.	Verify that the cluster name is correct. Install a Pentaho 9.0 version driver for the cluster. You can use the Components Reference to find supported versions. Edit your Hadoop cluster information to add the vendor and driver version that you need. If using a cluster driver, update to a newer version. If using HDP 2.6, or CDH and older versions, you are not able to run Pentaho 9.0 until updating to the cluster driver version.
No driver.	Driver is installed in the wrong location.	Verify that the correct driver .kar file is installed in the correct location. Check the instructions for your Hadoop distribution in the Set up Pentaho to connect to a Hadoop cluster article for more details on how to verify the plugin name and driver installation directory. Verify that the SHIM_DRIVER_DEPLOYMENT_LOCATION variable in the user’s kettle.properties file is set to DEFAULT, see the Pentaho Data Integration document for instructions on setting Kettle varaiables.
Driver does not load.	Required licenses are not installed. You tried to load a shim that is not supported by your version of Pentaho. Configuration file changes were made incorrectly.	Verify the required licenses are installed and have not expired. See the Administer Pentaho Data Integration and Analytics document for licensing details. Verify that the driver is supported by your version of Pentaho. Find your version of Pentaho, then look for the corresponding Components Reference for more details. Verify that configuration file changes were made correctly. Contact your Hadoop Administrator or see the Set up Pentaho to connect to a Hadoop cluster article. Restart the PDI client (also known as Spoon), then test again. If this error continues to occur, the files might be corrupted. Download a new copy of the driver from the Support Portal.
The file system's URL does not match the URL in the configuration file.	Configuration files (*-site.xml files) were not configured properly.	Verify that the configuration files were configured correctly. Verify that the core-site.xml file is configured correctly. See the instructions for your Hadoop distribution in the Set up Pentaho to connect to a Hadoop cluster article for details.
Sqoop Unsupported major.minor version Error.	In Pentaho 6.0, the Java version on your cluster is older than the Java version that Pentaho uses.	Verify that the JDK meets the requirements in the supported component. See Components Reference to find out which versions are supported. Verify that the JDK on the Pentaho Server is the same major version as the JDK on your cluster.