Change schedule owner

You can change the owner of a schedule associated with a user who is no longer active or whose schedule needs to be transferred to someone else.

  1. Make sure the followings conditions apply:

    • You must have administrator privileges to change the owner, whether it is a new or existing schedule.

    • The report file must have the right schedule permissions so that an administrator can change the owner.

    • The new owner must have schedule permissions, write permissions on the destination folder, and read permissions on the file.

  2. Click the User Console Home menu.

  3. Select Schedules from the menu.

    The Schedules page opens.

  4. Click to select a schedule that was created by the former user.

  5. Above the table, click the Edit Scheduled Task icon.

    The Edit Schedule wizard opens. If the owner of the schedule is no longer with the organization, a warning is displayed.

    Edit schedule wizard
  6. Next to the Owner field, click Change to change the owner.

    The Change Owner window opens.

  7. Click the drop-down in the New owner field and select a new user.

  8. Click OK, then Next.

  9. In the rest of the wizard, make any changes necessary, click Next and then Finish.

    A confirmation window appears to confirm the changes.

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