Connection timeout issues when using CAS

Connection timeout issues when using CAS with the Pentaho Server can result in the inability to login or re-load data in the web client page until you refresh the page. If you have problems with the session timing out, perform the following steps to configure the session timeout:

  1. Stop the Pentaho Server.

  2. Navigate to the pentaho-server/tomcat/webapps/pentaho/WEB-INF directory and open the web.xml file with any text editor.

    1. Find the session-config property and edit the session-timeout value (the default value is 120 minutes) to increase the period to a value that is greater than the setting used for your CAS server session timeout value:

      <session-config>
        <tracking-mode>COOKIE</tracking-mode>
        <session-timeout>120</session-timeout>
      </session-config>
    2. Locate the Pentaho Web Context Filter and add the following init-param:

      <init-param>
        <param-name>ssoEnabled</param-name>
        <param-value>true</param-value>
      </init-param
    3. Save and close the file.

  3. Activate the session timeout dialog box:

    1. Navigate to the pentaho-server/pentaho-solutions/system directory and open the applicationContext-spring-security-cas.xml file then locate the httpSessionPentahoSessionContextIntegrationFilter bean id.

    2. Find the ssoEnabled property and set the value from true to false.

    3. Save and close the file.

  4. Restart the Pentaho Server.

If the session does timeout, a session timeout dialog box will now warn users when the session expires and then will reauthenticate the session through CAS when the dialog box is closed.

Last updated

Was this helpful?